Brix and Bailey, Brix + Bailey Luxury Handbag and Accessory brand.
Brix and Bailey, Brix + Bailey Luxury Handbag and Accessory brand.
/Returns + Exchanges            Returns + Exchanges

We hope you love your Brix+Bailey leather handbag.

If you do want to return it......no problem

Simply return it to us within 14 days of receipt, unused and post-paid
with a receipt or proof of purchase. 

We will refund the full value of the goods, using the same method
as the original payment.
If 14 days have gone by since your purchase, unfortunately we can't
offer you a refund or exchange.


TO BE ELIGIBLE FOR A RETURN

The return package needs to be postmarked within 14 days of
receipt date.
Your item must be unused and in the same condition that
you received it. It must also be in the original packaging.

A partial refund will be granted for any items damaged or
missing parts for reasons not due to our error.



REFUNDS

Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.

Upon approval we will refund the full value of the goods, using the
same method as the original payment (i.e. a refund to your credit
or debit card) within 15 working days.



SALE ITEMS

Sale items cannot be refunded, only regular priced items may be refunded.


EXCHANGES

We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mail@brixbailey.com



IMPORT DUTY

When you order goods from our site for delivery outside the UK, you will be responsible for payment of any such import duties and taxes.

 
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