/Returns + Exchanges
We hope you love your Brix+Bailey leather handbag.
If you do want to return it......no problem
Simply return it to us within 14 days of receipt, unused and post-paid
a receipt or proof of purchase.
We will refund the full value of the goods,
using the same method The return package needs to be postmarked within 14 days of
as the original payment.
If 14 days have gone by
since your purchase, unfortunately we can't
offer you a refund or exchange.
TO BE ELIGIBLE FOR A RETURN
Your item must be unused and in the same condition that
you received it. It must also be in the original packaging.
A partial refund will be granted for any items damaged or
missing parts for
reasons not due to our error.
Once your return is received and inspected, we will send you an
notify you that we have received your returned item.
We will also notify you of
the approval or rejection of your refund.
Upon approval we will refund the full value of the goods, using the
method as the original payment (i.e. a refund to your credit
or debit card)
within 15 working days.
Sale items cannot be
refunded, only regular priced items may be refunded.
We will replace items if they are defective or damaged. If you need
to exchange it for the same item, send us an email at firstname.lastname@example.org
When you order goods from our site for delivery outside the UK,
you will be responsible for payment of any such import duties and taxes.