Customer Service

NEED EXTRA HELP - OR JUST WANT TO CHAT?

If you have any queries about your order, our products and services, or if you would like any other information about Brix + Bailey, please contact us using any of the methods below.

GENERAL & ORDER ENQUIRIES:

EMAIL: Send us an email

CALL: +44 203 189 1691

Brix + Bailey customer service is available:

Monday to Friday 9am to 8pm,

Saturday 10am to 6pm,

Sunday 10am to 4pm

Bank Holiday Monday 25th of May – 9am until 5pm.

 

SHOWROOM

You are welcome to visit our London or New York showrooms to explore our collections. Just ping us a message and we will arrange an appointment.
mail@brixbailey.com

 

TRADE + DISTRIBUTORS

We work with inspirational stockists who understand that a profitable and sustainable business is based on a retailer network complementing a brand with a unique point of difference. Our focus is on nurturing and developing our brand at the right pace with the right partners. 

If you have a store and are interested in stocking Brix + Bailey bags and accessories, we would love to hear all about your operations.

We work on a wholesale basis with over 350 stockists worldwide. We also partner with a number of international distributors and would love to hear from new partners that are interested in adding Brix + Bailey to their line-up.

 

BRAND LICENSING

In collaboration with Brand Licensing Company TSBA Group, we work closely with International licensing partners across many product categories.  +4402083340210 sfreeman@tsbagroup.com www.tsbagroup.com

 

PRESS INQUIRIES

For any press enquiries, imagery and sample requests, please contact mail@brixbailey.com

 

CAREERS/INTERNSHIPS

As we grow, we continually look for great new talent to join the Brix + Bailey family.

Brix + Bailey encourages a culture which values, supports, and rewards its employees and promotes a positive environment with a focus on team collaboration and open communication.

The BFC is committed to being an Equal Opportunities Employer.

Please send résumés and inquiries to mail@brixbailey.com

 

Whatever your query, get in touch – our Brix + Bailey team is ready to help 24/7