Customer Service

CONTACT US - DON'T BE SHY, SAY HELLO.

IF YOU HAVE ANYTHING EXCITING IN MIND, DROP US AN EMAIL OR POP IN FOR A COFFEE AT OUR STUDIOS IN LONDON AND NEW YORK. OUR DOORS ARE ALWAYS OPEN, AND PUPPIES ARE MORE THAN WELCOME!

Customer Service Brix + Bailey

GENERAL & ORDER ENQUIRIES:
For queries and updates on your online order, please contact us via the below. We take pride in responding to your inquiries as quickly as we can but we also make sure to take the time we need to get you taken care of:

EMAIL: Send us an email

PHONE: +44 203 189 1691

Brix + Bailey customer service is available:

Monday to Friday 9am to 8pm,

Saturday 10am to 6pm,

Sunday 10am to 4pm

Bank Holiday Monday 25th of May – 9am until 5pm.

Instagram:@brix_bailey

LinkedIn: brixandbailey

Twitter: @brixandbailey

Pinterest: brixandbailey

 

LONDON & NEW YORK SHOWROOMS

You are welcome to visit our London or New York showrooms to explore our collections. Just ping us a message and we will arrange an appointment. 

TRADE + DISTRIBUTORS

We work with inspirational stockists who understand that a profitable and sustainable business is based on a retailer network complementing a brand with a unique point of difference. Our focus is on nurturing and developing our brand at the right pace with the right partners. 

If you have a store and are interested in stocking Brix + Bailey bags and accessories, we would love to hear all about your operations.

We work on a wholesale basis with over 350 stockists worldwide. We also partner with a number of international distributors and would love to hear from new partners that are interested in adding Brix + Bailey to their line-up. 

BRAND LICENSING

In collaboration with Brand Licensing Company TSBA Group, we work closely with International licensing partners across many product categories.  +4402083340210 sfreeman@tsbagroup.com www.tsbagroup.com

PRESS INQUIRIES

For any press enquiries, imagery and sample requests, please contact us

CAREERS/INTERNSHIPS

As we grow, we continually look for great new talent to join the Brix + Bailey family. Our team consists of a diverse group of fabulously creative minds from all over the world. As a brand, as an equal opportunity employer, we strongly believe in the strength of diversity and prioritising a hiring process free of prejudice.

Brix + Bailey encourages a culture which values, supports, and rewards its employees and promotes a positive environment with a focus on team collaboration and open communication.

The BFC is committed to being an Equal Opportunities Employer.

Please send résumés and inquiries to contact us

Whatever your query, get in touch – our Brix + Bailey team is ready to help 24/7