Reviews & Letters

customer feedback & reviews

What People Write to Us, Once the Parcel Has Landed.

The lovely thing about finding something new is hearing what happens once it gets home. A lampshade finds its corner. A gift finds its person. A yoga mat gets taken to its first class. 

First impressions

Bought, Unwrapped & Written About

A few words from the moment the parcel is opened.

“I love my new lampshade from By Poppy. It makes the whole room feel happier.”

★★★★★

Sophie M. · France

By Poppy

GREY VELVET LAMPHADE


“My new yoga mat arrived yesterday. Beautiful colour, and it came straight to class with me this morning.”

★★★★★

Amelia R.

Yoga Studio Store

“Bought this for my sister’s birthday. I was tempted to keep it.”

★★★★★

Charlotte B. · USA

Casa by Josephine Jenno

SHELL PASTA BOWLS

The longer ones

Letters That Made Our Day Very Special

Some stories need a little more room.

A corner of the living room

Hello Brix + Bailey,

I meant to write after my By Poppy lampshade arrived. It was the last thing our living room needed, though I only realised that once it was there. The little table beside the sofa finally looks as if we meant to put it there all along.

My husband noticed it the moment he walked in, which is saying something. Thank you for helping me find it.

Sophie · France

Out of the cupboard and into class

I bought my mat from Yoga Studio Store after promising myself I would get back to yoga this year. For once, the new equipment did not spend three months in a cupboard. I took it to class the day after it arrived.

It is such a cheerful colour that I can spot my place from the other side of the room. Small encouragements count.

Amelia

The birthday present

Dear team,

I ordered a Casa by Josephine Jenno piece for my sister’s birthday and worried that I had chosen something more to my taste than hers. She opened it, went quiet for a second, and then walked around her home deciding where it should go.

She sent me a photograph of it in its new spot that evening. I think I got the present right.

Charlotte · USA

Out in the world

Used and Lived With

The thoughts that come after something has settled into everyday life.

“The Kuishi Chrome Triple Wall Mounted Soap Dispenser has been up for a few weeks now. Our shower shelf is finally clear of bottles, and the whole bathroom feels tidier.”

★★★★☆

James T.

Kuishi

“I’ve taken my Yoga Studio Store mat to enough classes now to stop thinking of it as my new mat. I just pick it up on the way out, which is exactly what I hoped would happen.”

★★★★★

Amelia R.

Yoga Studio Store

Given with love

When It Was for Someone Else

Because choosing a present is one thing. Seeing them open it is another.

“My sister had the Casa by Josephine Jenno piece in place before I’d even finished my cup of tea. That felt like a good sign.”

★★★★★

Charlotte B. · USA

Casa by Josephine Jenno

“I chose a By Poppy lampshade for my mum, who is famously difficult to buy for. She rang that evening to tell me precisely which lamp it was going on. Success.”

★★★★★

Rebecca L.

By Poppy

Bought Something Lovely?  

We would love to hear how it turned out. Tell us what you liked, what you would change, or where it ended up. Write to mail@brixbailey.com.